Terms of service
- Conclusion of an agreement
- The presentation of the products in our online store does not constitute a legally binding offer, but a non-binding catalog of the products and services offered by us (the "goods"). When you place an order, you submit to us the offer to conclude a corresponding agreement. You are bound by your offer for a period of two working days at our registered office. Within this period of time we can declare the acceptance of your offer, which is done by successful execution of the payment transaction, execution of the order or confirmation of the conclusion of the agreement in text form. An automated email sent by us confirming the receipt of your order is not an acceptance of your offer to conclude a contract.
- Our offer is subject to the reservation of self-supply. If the goods ordered are not available for reasons that were not foreseeable for us at the time of conclusion of the agreement and through no fault of our own we are not supplied by a supplier, we have the right to withdraw from the agreement. In this case, we will inform you without undue delay that a delivery is not possible and refund the purchase price already paid, if any, without delay. In relation to consumers within the meaning of § 13 BGB, this right only exists if we have concluded a specific covering transaction for the execution of the contract and were unexpectedly not supplied by the supplier through no fault of our own.
- Language of the agreement, storage of the text of the agreement and correction of entered data
- for the conclusion of the agreement our webshop is available in German and English language.
- Data entered during an order process can be corrected at any time on the respective page of the website before visiting the next page. In addition, you can change the data you have entered by going back to previous pages (e.g. using the browser) and the change functions we offer until you submit the order.
- The complete text of the agreement is not stored by us and can no longer be retrieved by you after completion of the ordering process. However, you have the option to print or save or print the corresponding pages of our websites with your browser before submitting your order. After receipt of your order, we will send you a summary of your order, the legally required information for distance sales and our General Terms and Conditions by e-mail.
- Shipping and delivery
- We deliver to the address specified by the customer when placing the order. Deviating from this, when selecting the payment method PayPal, the delivery address provided at PayPal by the customer at the time of payment is decisive.
- If delivery of the goods purchased to the delivery address is not possible and the transport company returns the shipped goods to us, the customer shall bear the costs for this unsuccessful shipment. This does not apply if the customer is not responsible for the impossibility of delivery or if the customer was temporarily prevented from accepting the shipment, unless we have given reasonable advance notice of the shipment. In addition, it does not apply if the customer effectively exercises his right of withdrawal. In the event of withdrawal, the information in the withdrawal policy shall apply to the return costs.
- If the customer has concluded the agreement with us in his capacity as an entrepreneur, the risk of accidental loss and accidental deterioration of the goods shall pass to the customer as soon as we have handed them over to the forwarding agent, the carrier or any other person or institution designated to carry out the shipment.
- Widerrufsbelehrung für den Erwerb zu liefernder Waren für Verbraucher (English translation below)
Widerrufsrecht
Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen.
Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Beförderer ist, die Waren in Besitz genommen haben bzw. hat.
Um Ihr Widerrufsrecht auszuüben, müssen Sie uns, FABS Projects GmbH
Alter Wall 65, „Sixtyfive Suites“, 20457 Hamburg, Tel.: +49 40 361 577 11
, E-Mail: contact@fabs-projects.com, mittels einer eindeutigen Erklärung (z.B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist.
Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.
Folgen des Widerrufs
Wenn Sie diesen Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, einschließlich der Lieferkosten (mit Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, dass Sie eine andere Art der Lieferung als die von uns angebotene, günstigste Standardlieferung gewählt haben), unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet. Wir können die Rückzahlung verweigern, bis wir die Waren wieder zurückerhalten haben oder bis Sie den Nachweis erbracht haben, dass Sie die Waren zurückgesandt haben, je nachdem, welches der frühere Zeitpunkt ist.
Sie haben die Waren unverzüglich und in jedem Fall spätestens binnen vierzehn Tagen ab dem Tag, an dem Sie uns über den Widerruf dieses Vertrags unterrichten, an uns zurückzusenden oder zu übergeben. Die Frist ist gewahrt, wenn Sie die Waren vor Ablauf der Frist von vierzehn Tagen absenden. Sie tragen die unmittelbaren Kosten der Rücksendung der Waren. Sie müssen für einen etwaigen Wertverlust der Waren nur aufkommen, wenn dieser Wertverlust auf einen zur Prüfung der Beschaffenheit, Eigenschaften und Funktionsweise der Waren nicht notwendigen Umgang mit ihnen zurückzuführen ist.
- Withdrawal policy for the purchase of goods to be delivered for consumers (English translation)
Right of withdrawal
You have the right to withdraw from this agreement within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
In order to exercise your right of withdrawal, you must send us, FABS Projects GmbH, Alter Wall 65, "Sixtyfive Suites", 20457 Hamburg, Tel.: +49 40 361 577 11, e-mail: contact@fabs-projects.com, by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly stipulated otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
- Widerrufsbelehrung für den Erwerb digitaler Inhalte für Verbraucher (English translation below)
Widerrufsrecht
Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen.
Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag des Vertragsschlusses.
Um Ihr Widerrufsrecht auszuüben, müssen Sie uns FABS Projects GmbH
Alter Wall 65, „Sixtyfive Suites“, 20457 Hamburg, Tel.: +49 40 361 577 11
, E-Mail: contact@fabs-projects.com, mittels einer eindeutigen Erklärung (z.B. ein mit der Post versandter Brief, Telefax oder E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist.
Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie die Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.
Folgen des Widerrufs
Wenn Sie diesen Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, einschließlich der Lieferkosten (mit Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, dass Sie eine andere Art der Lieferung als die von uns angebotene, günstigste Standardlieferung gewählt haben), unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet.
- Withdrawal policy for the purchase of digital content for consumers (English translation)
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day of the conclusion of the contract.
To exercise your right of revocation, you must contact us at FABS Projects GmbH, Alter Wall 65, "Sixtyfive Suites", 20457 Hamburg, Tel. , e-mail: contact@fabs-projects.com, by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly stipulated otherwise with you; in no case will you be charged for this repayment.
- Muster-Widerrufsformular / Sample withdrawal form
Muster-Widerrufsformular
(Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.)
An
FIRMA
ADRESSE
Fax:
E-Mail:
Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über den Kauf der folgenden Waren (*)/ die Erbringung der folgenden Dienstleistung (*)
Bestellt am (*)/erhalten am (*)
Name des/der Verbraucher(s)
Anschrift des/der Verbraucher(s)
Unterschrift des/der Verbraucher(s) (nur bei Mitteilung auf Papier)
Datum
(*) Unzutreffendes bitte streichen
Sample withdrawal form
(If you wish to withdraw from the agreement, please fill out this form and return it to us).
To
COMPANY
ADDRESS
Fax:
E-mail:
I/we (*) hereby withdraw from the agreement concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only in case of paper communication)
Date
(*) Please delete where inapplicable
- Liability and warranty
You are entitled to the statutory rights.
- Out-of-court dispute resolution
- The EU Commission has provided a platform for out-of-court dispute resolution at the address http://ec.europa.eu/consumers/odr/. clickable Link!
- We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
- Final provisions
- This agreement contains all stipulations of the parties regarding the subject matter of the contract. Any deviating ancillary agreements and earlier agreements on the subject matter of the contract are hereby rendered ineffective.
- The agreement shall be governed solely by the laws of the Federal Republic of Germany. Indispensable statutory provisions applicable at the place of residence of the customer who is a consumer shall remain unaffected.
- If the customer has no general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract shall be at our registered office.